Successful Writing 5e : W. W. Norton College Books

A new chapter on electronic communication, emphasizing the ways writing for online readers needs to be adjusted to the electronic medium, with particular attention to the dos and don’ts of email.
A new chapter on oral presentations, offering eight steps to planning and delivering the kind of informal five- or ten-minute talk common in many classroom and professional settings today.
A new chapter on designing documents and Web pages, emphasizing both the process and the finished product—and a wonderful new design for the book itself, one that reflects the principles of audience appeal that are promoted throughout the book.
Much-expanded coverage of MLA and APA documentation.
A collection of model documents showing good examples of the many kinds of writing students now need to do, from letters to reports to résumés to a full MLA-style research paper.
A Q&A feature in each chapter that answers many of the questions that students most often ask.
Greatly expanded coverage of the research-and-writing process, with particular attention to the many new ways research is being done via computers, including the important step of judging the reliability of information found on the Internet.

W. W. Norton & Company : College Books