I would like to preview SmartWork. Are class-tests available?
Yes. We are currently conducting class-tests for Chemistry, Physics, and Astronomy.
Please contact your local representative for more information.
I have adopted your book bundled with SmartWork. How do I set up my course?
Step 1: First, sign up for access to the Instructor Resources page for your textbook at the Norton Resource Library. We will send a login to the email address you provide, usually within 24 business hours. Please register using your school email address, if you have one, so that we may easily verify that the request originates from an instructor.
Click here to visit the Norton Resource Library.
Step 2: Login to the Instructor Resources page for your text, click the SmartWork "course setup" button, and follow the onscreen directions. You'll be asked (a) to provide the information we'll need to set up your course, and (b) to setup a SmartWork user account.
The Norton Help Desk will process your course request and send you a "getting started" email when your course is ready.
What does the Registration Code do, and how do students get one?
The Registration Code is students' proof of purchase from Norton. They'll enter this code during registration; after that they will login with a user name and password of their own choosing.
These codes, which always take the form XXXX-XXXX, are distributed within SmartWork folders that can be bundled with new books at a deep discount.
For value package details, please contact your local representative.
Norton also sells registration codes through our Student Store.
What does the Enrollment Key do and how do I get one?
Every course must have an Enrollment Key. This allows the instructor to control who has access to their SmartWork course.
When Norton sets up your course, we define an Enrollment Key for you. You can look up (or change) your key at any time from the "Settings" menu on the course administrator page.
You will need to distribute your Enrollment Key to your students.
Once your SmartWork class roster is finalized, we recommend that you change your Enrollment Key to close off enrollment.
How do my students enroll in SmartWork?
Your students self-enroll into your SmartWork course. They will need a valid email account, your Enrollment Key, and a Registration Code from Norton.
Detailed instructions in a format that you may modify and attach to your syllabus are available.
Click here to download instructions.
How do you handle lost passwords?
Our student registration instructions encourage students to record their username and password.
A "forgot my password" function is also available for students who have misplaced their login information.
Some of our students have lost the multiple-use registration code that they activated last term. Is there a way for them to look that up?
Yes. These multiple-use registration codes are sold bundled at a steep discount with new copies of the books listed below. If you ordered one of these value packages, then your students can use our registration code look-up function to retrieve their previously-activated registration code.
Physics for Engineers and Scientists 3e Standard + SmartWork
Physics for Engineers and Scientists 3e Extended + SmartWork
Physics for Engineers and Scientists 3e Vol 1 + Vol 2 + Vol 3 + SmartWork
Chemistry 2e + SmartWork
Students will need the email address they used when setting up their first-term SmartWork user account.
Click here to access the registration code look-up function.
What do my students see?
Your students' view of SmartWork is almost exactly the same as your own—however, they have fewer administrative controls. They also don't see any assignments you've marked as "hidden."
As course administrator you have rights to "login as" any student enrolled in your course. This allows you to view a course in student view, and also to review the record of any individual student's work.
Who provides technical support for me and for my students?
For prompt technical assistance, please contact our help desk. We'll track your query through to resolution and speed you on your way.
Returning users, log in here:
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